Faq

Frequently Asked Questions

A Quick Solutions for a Smooth Freelancing Experience

Workeezi is a freelancing platform that connects freelancers with employers looking for various services. Whether you need a skilled freelancer for a project or want to offer your expertise, Workeezi makes the process easy and efficient.

To register, visit our website and click on the “Sign Up” button. Choose whether you want to sign up as a freelancer or an employer, and complete the registration form with your details.

We support PayPal, Razorpay, Debit and Credit Cards, and UPI. Choose the payment method that best suits your needs for a seamless transaction experience.

Yes, both freelancers and employers are required to upload an ID proof during registration to ensure a secure and verified platform.

Use the search and filter features on our platform to browse through freelancers based on their skills, experience, and ratings. You can view their profiles and invite them to bid on your project.

Browse available projects, and when you find one that matches your skills, submit a proposal outlining your expertise and how you can help. Employers will review proposals and select the freelancer that best fits their needs.

Payments are processed through our secure payment system. Freelancers are paid after project completion and approval by the employer. Payments are generally processed within 7 days after the project is approved and payment is confirmed.

Yes, you can cancel a project at any time. If a project is canceled before work begins, you will receive a full refund. For projects in progress, refunds are assessed case-by-case based on the work completed. Once work is completed and approved, no refunds can be issued.

Receipts for your purchases are generated online and can be accessed through the "Payments" section in your account. Simply log in to view and download your receipts.

Contact our support team immediately through the “Help” section on our website. We are here to assist you with any issues or concerns you may have.

Log in to your account and go to the “Account Settings” section. From there, you can update your personal information, payment details, and more.

Ensure your profile is complete with a detailed description of your skills, past work, and a professional photo. Regularly update your portfolio and gather positive reviews to enhance your profile’s visibility and attractiveness.

After a project is completed, you’ll have the opportunity to leave feedback through the project management section. Your feedback helps maintain high standards and assists others in making informed decisions.

If a freelancer fails to deliver work on time, you can contact our support team to resolve the issue. We offer mechanisms to mediate disputes and ensure that work is completed as per agreed terms.